Napkins are the understated champion of any dining experience. For your restaurant or hotel, premium napkins are a sure way to elevate your customers’ meals. Golden West Betterway knows the importance of quality napkins, and takes pride in delivering premium quality. 

Quality Napkins Make a Difference

At their best, napkins are an afterthought; at their worst, they disrupt, under-deliver, and become a topic of conversation. Napkins are responsible for a lot, including:

  • Keeping mouths and hands clean
  • Protecting clothing
  • Protecting silverware 
  • Small mess management
  • Covering mouths when necessary
napkins

Napkins are always on or near your customers. It’s one of the few items in your restaurant they’re always touching, and is always in their line of sight. Couple that with their many purposes, and you have a litmus test for the dining adventure to come. 

Deliver on Customer Expectations

With everything required of the humble napkin, it can be easy to forget how expected top-notch performance is. Between the atmosphere, menu choices, drinks, and appetizers, the last thing your customers will think about is a thread count. That is, until they’re made to. 

A cheap napkin will chafe the mouth, and a paper napkin will disintegrate at the first clean up. Depending on their expectations, your customers might just laugh it off, or they might get frustrated. Neither reaction is good. The first indicates low expectations, and the second indicates their betrayal. In either case, your restaurant takes one on the chin. If the frustration or jokes goes too far, you can expect to not see those paying customers again. 

Golden West Betterway Has the Napkins You Need

Why choose Golden West Betterway for your napkin needs? Because we know their importance to your restaurant. We take our responsibility to our customers seriously. The last thing you’ll get from us is low-quality products or poor customer service. We’re here to serve your business’s needs. 

To join our satisfied customers, give us a call at (800) 953-9292 or contact us here!

I want to thank you for your business and tell you that I really appreciate your excellent service for the past 9 years. It has been a pleasure doing business with you. Your custom logo mats and towels are one of a kind. Working with you has been great and I plan to continue doing business with you and Golden West.

  • Ha Nguyen
  • Manager at Speed Lube

For 17 years my company and Golden West Betterway Uniform, Inc. have been doing business together. Over these years we have grown to 17 locations and Golden West, you have been there with us at each new location’s opening. With each new location utilizing your services, reinforces the benefits such as all the cost savings on our floor’s maintenances in labor, time, and materials. Not to mention, the best benefit is the reinforcement to our clients with great logo mats Golden West provides and keeps clean for us. Plus another for advertising our name never hurts. As they say, IMAGE is everything!

  • Emilio Lopez
  • Favorite Bay Area Pizza Chain

We have always had excellent service from Golden West as well from all their Reps. Whenever we have a question or we need any extra service, Golden West has always been there to cover our needs.

  • Octavio Avila
  • Owner of La Costa Seafood and Taqueria

Our company has used Golden West for cleaning our uniforms, shop rags, and rug cleaning. They have been our #1 vendor for years. They are always there whenever we need them.

  • George Drummond
  • Manager of MDC Vacuum Products

Thank you Golden West for the excellent service that you offer us and for your friendly and always respectful reps. Whenever we have any questions they always have the right answers. Golden West has always been very flexible with our schedule and all of our needs.

 

 

  • Jessica Amercello
  • Manager of El Emperador

We have always had excellent service from Walter at Golden West. We have also had excellent service from all the representatives at Golden West. Whenever we have questions or are out of towels they are always quick to respond. Customer service has been great! Thank you!

  • Sylina Ausiello
  • Vendor Manager at APT

We have continuously, for 11 years, had incomparable quality service with Golden West Betterway Uniforms, Inc.

  • Warren Gambell
  • Bay Area Specialty Restaurant

Golden West has been a #1 vendor to us for years. Their service has been there for us whenever needed.

  • G Drummond
  • Large Manufacturer
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